Shipping policy

Last Updated: September 12, 2025

Thank you for choosing FamIndia! This Shipping Policy explains how we process, handle, and deliver orders placed through our website. Please read this carefully to understand how and when you can expect your order to arrive.

1. Order Processing & Dispatch Time

  • Orders are processed and dispatched within 2 business days after your payment is confirmed.

  • During festive seasons, sales events, or unforeseen circumstances, dispatch time may be extended. We will inform you in such cases.

2. Delivery Time

  • After dispatch, orders are typically delivered within 5 to 10 business days, depending on your location and the courier service.

  • Remote or rural areas may experience slight delays due to logistical factors.

3. Shipping Areas

  • We currently ship to locations across India.

  • For international shipping or special delivery requirements, please contact us at support@famindia.store.

4. Shipping Charges

  • Shipping fees are calculated at checkout based on package weight, dimensions, and delivery location.

  • Free standard shipping may be available on orders above a certain amount, which will be displayed during checkout.

  • Express shipping, if available, will include additional charges.

5. Address Accuracy

Please ensure that the delivery address you provide is accurate and complete. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information.

6. Order Tracking

  • Once your order is dispatched, you will receive an email or SMS with tracking details.

  • You can use the provided tracking number to follow your order’s journey with the courier service.

7. Delivery Issues

If you face any issues such as:

  • The order hasn’t arrived within the expected time frame.

  • The package is damaged during transit.

  • The wrong item was delivered.

Please contact us immediately at support@famindia.store with your order details and any supporting photos or videos, so we can assist you.

8. Failed Deliveries

If delivery cannot be completed due to an incorrect address, absence, or refusal to accept the parcel, the package may be returned to us. Additional shipping charges may apply for resending the order.

9. International Shipping

At this time, we primarily ship within India. For international shipping inquiries or special requests, please contact us at support@famindia.store, and we will assist you accordingly.

10. Contact Us

For any questions regarding shipping, delivery, or your order, please contact us:

📧 support@famindia.store
🏢 EPIP, E-127, SITE-V, KASNA, Gautam Buddha Nagar, Uttar Pradesh, Greater Noida, UP – 201308, India

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